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warring :before you give handset to repair shop or buy new handset,please try the following procedure to Repair your device. Frist charge your battery more then 75%, backup your important data like phone-book,message,email,image,and setting and in most cases take out sim card and SD card. after doing hard reset not possible to recover your data, so online backup is always important.for all of your data,a backup should be Done. on a external device,hard drive raid system media or SD card.
How To Hard Reset
1. First turn off phone by using the Power key
2. Press and hold Volume Up+ Home button and power button
3. Press Volume down to select "wipe data/factory reset" and press power key
4. Press Volume down to select "Yes-delete all user data"and press
5.Press the Power key to select "reboot system now"
6. Wait until the phone will restart
How To Factory Reset
All your phone data (contacts,photos,videos,music,messages,aplications,games,
files,) will be lost! Please make backup first if you can!
1. Switch on Samsung Galaxy Y S5360
2. Make sure Samsung Y S5360 battery is charged completely
3. Go to Menu > Setting > Backup & Reset > Factory data reset > Reset device
4. Select Erase Everything
5.Then Samsung Galaxy Y S5360 will complete the process
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